FAQs & Shipping

Please note that estimated shipping times only begin once the order has been dispatched. 

When will I get my order?

If you received a shipment notification, please allow 1 to 3 business days on average to fulfill your order before dispatch. This can sometimes be longer (up to 10 days) depending on time of year. 

Tend2Trend is doing everything possible to get your order to you ASAP! Once your order is dispatched, you will receive an email confirmation. Estimated delivery time is 1-4 weeks, though is varies on location and product. Please be aware that this is only an estimate and shipping can take longer depending on your location and the demand of each product. 

Do you ship to my country? How long will it take for my order to arrive?

Tend2Trend ships worldwide! Delivery times may vary due to your location and the nature of the order. Products with many variants can take longer to ship.

Do you have a money back guarantee? 

Yes we do! If you're not happy with your order, just let us know within 15 days of delivery and we'll make things right. 

Can I cancel my order?

Tend2Trend processes order quickly to ensure every package is shipped ASAP! We begin processing your order in minutes, so we cannot always guarantee that we will be able to cancel your order once it has been placed. 

If I order more than one item, will it all arrive together?

This does vary from order to order, usually all packages will arrive separately due to various fulfillment centers. Tend2Trend is currently working on one fulfillment center for items so in the future all items can be sent together. 

Will I have to pay custom charges? 

Every country is different, so we recommend you contact your local post office for more clarification on this matter. 

How can i get in contact with Tend2Trend? 

Send us a message via contact form on our page and we will respond with 12 hours. Thank you so much for shopping at Tend2Trend! :D